Terms of Service

1. Agreement to Terms

By accessing or using sftir's website at sftir.com, web application at app.sftir.com, browser extensions, mobile shortcuts, API services, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and sftir ("we," "us," or "our"). We may update these Terms from time to time, and your continued use of the Service after any changes constitutes acceptance of the revised Terms.

2. Description of Service

sftir is an AI-powered video intelligence platform. The Service allows you to submit publicly available video URLs from supported social media platforms (TikTok, Instagram, YouTube, X/Twitter, and LinkedIn). Our Service uses artificial intelligence to analyze, transcribe, categorize, and extract actionable insights from the submitted video content. The Service also provides tools for organizing insights into collections, sharing collections publicly, and discovering collections created by other users.

3. Eligibility

You must be at least 13 years old (or 16 years old in the European Economic Area) to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. Account Registration

4.1 Account Creation

To use certain features of the Service, you must create an account by providing accurate, current, and complete information. You may register using an email address and password or through Google OAuth.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password and any personal API keys generated through the Service. You are responsible for all activity that occurs under your account.

4.3 API Keys

The Service provides personal API keys for integrating with browser extensions, mobile shortcuts, and third-party tools. You are solely responsible for keeping your API keys secure. API keys should be treated as passwords and must not be shared publicly or committed to public code repositories. We reserve the right to revoke API keys that we reasonably believe have been compromised.

4.4 One Account Per Person

Each individual may maintain only one account. We reserve the right to suspend or terminate duplicate accounts.

5. Subscription Plans and Billing

5.1 Plans

The Service offers multiple subscription tiers, including a free plan and paid plans with additional features and higher usage limits. Current plan details, pricing, and feature comparisons are available on our pricing page.

5.2 Billing

Paid subscriptions are billed monthly in advance. All payments are processed by Stripe, Inc. By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis until you cancel.

5.3 Price Changes

We reserve the right to change subscription pricing at any time. If we change the price of a plan you are subscribed to, we will provide at least 30 days' notice before the new price takes effect.

5.4 Refunds

Subscription fees are generally non-refundable. However, if you experience a significant, verified service disruption, you may request a prorated refund by contacting us. Refund requests are evaluated on a case-by-case basis.

5.5 Cancellation

You may cancel your paid subscription at any time through the billing management portal. Upon cancellation, you will retain access to paid features until the end of your current billing period, after which your account will revert to the free plan.

5.6 Usage Limits

Each subscription plan includes usage limits. Usage limits reset at the beginning of each billing period. If you exceed your plan's limits, additional submissions may be rejected until your usage resets or you upgrade.

6. Acceptable Use

6.1 Permitted Use

You may use the Service to submit publicly available video URLs from supported platforms for personal or professional knowledge management purposes.

6.2 Prohibited Conduct

You agree not to:

• Use the Service to access, download, or analyze private, restricted, or unlisted video content without the content creator's permission.
• Use the Service for any purpose that violates applicable laws or regulations.
• Attempt to reverse-engineer, decompile, or derive the source code of the Service.
• Use automated tools or scripts to access the Service beyond our documented API.
• Share, resell, or sublicense your account access or API keys to third parties.
• Upload or submit content that is illegal, defamatory, harassing, or otherwise objectionable.
• Interfere with or disrupt the Service, its servers, or connected networks.
• Impersonate any person or entity.
• Use the Service to build a competing product or systematically scrape data.
• Circumvent usage limits, billing, authentication, or other access controls.
• Use the Service to infringe upon the intellectual property rights of any third party.

6.3 Enforcement

We reserve the right to investigate and take appropriate action against any violations, including suspending or terminating your account and reporting violations to law enforcement.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, code, features, logos, and trademarks, is owned by sftir and protected by applicable intellectual property laws.

7.2 Your Content

You retain ownership of content you submit. You grant us a limited, non-exclusive license to use, process, and store your content solely for providing the Service. For public collections, you grant us an additional license to display the collection content to other users.

7.3 AI-Generated Content

AI-generated outputs are provided "as is" without warranties of accuracy. You may use these outputs for personal or professional purposes. We do not claim ownership of AI-generated outputs specific to your account. You are responsible for verifying accuracy before relying on AI-generated content.

7.4 Third-Party Content

Videos analyzed by the Service are created by third-party content creators. We do not claim rights to original video content. You are responsible for respecting the intellectual property rights of original content creators.

8. Third-Party Platforms and Services

8.1 Social Media Platforms

We are not affiliated with, endorsed by, or officially connected to TikTok, Instagram, YouTube, X/Twitter, or LinkedIn. We do not guarantee continued compatibility with any third-party platform.

8.2 Payment Processing

Payment processing is provided by Stripe, Inc., subject to the Stripe Terms of Service and Stripe Privacy Policy.

8.3 AI Processing

Video analysis is performed using Google's Gemini AI models. We do not control the underlying AI models and cannot guarantee accuracy or consistency of outputs.

8.4 Availability

The Service depends on third-party infrastructure. We are not responsible for disruptions caused by third-party service outages or changes.

9. Chrome Extension

9.1 License

Our Chrome extension is provided as a free tool for use with the Service. By installing it, you agree to these Terms.

9.2 Permissions

The extension requests access only to supported video platform domains and our API endpoint.

9.3 Updates

The extension may be updated. Continued use after an update constitutes acceptance of any changes.

10. Public Collections and Community Features

10.1 Public Collections

When you make a collection public, its title, description, and insight summaries will be visible to all users and visitors.

10.2 Community Guidelines

Public collections must not contain illegal, defamatory, harassing, discriminatory, or misleading content. We reserve the right to remove violating collections.

10.3 No Endorsement

Inclusion in the Explore page does not constitute endorsement by sftir.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that AI-generated content is accurate, complete, or error-free. AI outputs may contain inaccuracies or hallucinations. You are solely responsible for verifying AI-generated content before acting on it.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SFTIR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless sftir from and against any claims, damages, losses, liabilities, costs, and expenses arising out of your use of the Service, your violation of these Terms, your violation of any third-party rights, or any content you submit through the Service.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us to request account deletion.

14.2 Termination by Us

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice.

14.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections that by their nature should survive termination will survive.

15. Dispute Resolution

15.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us and attempt to resolve the dispute informally for at least 30 days.

15.2 Governing Law

These Terms are governed by the laws of the State of South Dakota, United States.

15.3 Jurisdiction

Any legal action shall be brought exclusively in the courts located in Minnehaha County, South Dakota.

15.4 Waiver of Class Action

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and sftir regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in full force and effect.

16.3 Waiver

Our failure to enforce any right shall not be considered a waiver of those rights.

16.4 Assignment

You may not assign your rights without our written consent. We may assign our rights without restriction.

16.5 Force Majeure

We shall not be liable for failure or delay resulting from causes beyond our reasonable control.

16.6 Notices

We may provide notices through the Service, via email, or by posting on our website.

17. Contact Information

If you have any questions about these Terms, please contact us through our website at https://sftir.com.

These Terms of Service were last updated on March 30, 2026.